Returns & Exchanges

At Sheepskins Downunder, we want you to love your premium wool products, which is why we offer a 30-day return policy for items in original, unworn condition. Whether you need a different size or a different style, our team is dedicated to ensuring your complete satisfaction with every purchase.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.

• 2.
  Prepare the Package

  Carefully pack your sheepskin items in their original packaging, ensuring all tags are attached and the product is protected from moisture.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized postal service location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your full refund or ship out your exchange item within 3-5 business days.